The e-Service Journal is a multi-disciplinary journal aimed at publishing high-quality, original, innovative, peer-reviewed research about the design, delivery and impact of electronic services rendered using a variety of computing and communication technologies. The journal combines both private sector and public sector perspectives regarding electronic services and thus bridges e-business and e-government.

For types of papers and example topics, see Scope & Coverage.

For more detail on focus and preparation of each type of paper, see Manuscript Submission.

For description, steps, and statistics of the review process, see Review Process.