Examples of topics that fit the journal's mission include the following. The list is by no means exhaustive.

• Design and delivery of electronic services in such fields as education, entertainment, politics, travel, and leisure

• Transaction of consumer-to-consumer services, such as in electronic auctions, and their effects on the global economy

• Coordination of business-to-business services, such as with Internet-based EDI and supply-chain management

• Design of effective e-service sites, choice of appropriate delivery mechanisms, e.g., "pull" versus "push" technologies, and evaluation of performance

• Transformation of traditional commercial services such as banking and retailing via e-commerce

• Charging and pricing of electronic services, e.g., with digital cash or electronic coupons

• Management of services within and across organizations, such as with virtual teams or outsourcing

• Role and impact of service providers, including ASPs and ISPs

• Delivery of public services to citizens via electronic means, such as in e-stamps and electronic filing of tax returns

• Electronic participation of constituents in policy-making and public service, such as in online voting, electronic volunteerism, and digital democracy

• Development and management of the infrastructure and technologies needed to deliver electronic services

• Regulation of, and security for e-services

• Impact of electronic services on individuals, organizations, and society