STYLE AND SUBMISSION GUIDELINES

e-ServiceJournal

OVERALL

In general, authors should follow APA (American Psychological Association) 6th edition guidelines in formatting their papers.

COPY

• All manuscripts should be word-processed and double-spaced.
• If the paper has been presented previously at a conference, workshop, or other professional meeting, provide the details in a footnote on the first page. Include the name, date, and sponsoring organization of the conference or meeting.

·         Avoid footnotes and keep endnotes to a minimum. Incorporate additional material with the main text wherever possible.

• Funding sources or other acknowledgements should be included on a separate page labeled “Acknowledgements.”
• Headings and sub-headings should be formatted as follows

Major Head

[Centered, Boldface, Uppercase and Lowercase Headings]

First Subhead

[Left-aligned, Boldface, Uppercase and Lowercase Heading]

Second Subhead

[On the same line as beginning of text, with paragraph indent, bold, upper/lower case, followed by a period]

• All tables and figures should be numbered sequentially and included on separate pages at the end of the paper.

REFERENCES

Citation ordering and format should follow the guidelines below. References must be complete, i.e., they must include, as appropriate, volume, number, month, publisher, city and state, editors, last name and initials of all authors, page numbers, and so on.

• Entries should be ordered alphabetically, both in the text and Reference section, according to authors' or editors' last names, or the title of the work for items with no author or editor listed. References in text must be included in Reference section and vice versa.
• References in text should be of the following format:
  (Smith, 1984; Jones et al., 1995; Jones & Smith, 2003).
• In the Reference section, article titles should be in quotes in upper/lower case; periodical, proceedings, and book titles should be italicized in upper/lower case.
• References to items in periodicals should include: Author(s), title, periodical, volume, number, month, year, pages.
• References to reports or proceedings should include: Author(s), title, report number, source, editor or publisher as appropriate, city and state, date, pages.
• References to books should include: Author(s), title, publisher, city, state, year, page, chapter.

Examples

Journal Article
Ruppel, C., Underwood-Queen, L., & Harrington, S.J. (2003). E-commerce: The roles of trust,

            security, and type of e-commerce Involvement. e-Service Journal, 2(2), 25-45.

Book
Brown, J.S., & Duguid, P. (2000). The social life of information. Boston,

            MA: Harvard Business School Press.

Book Chapter
Saunders, C.S. (2000). Virtual teams: Piecing together the puzzle. In R. Zmud (Ed.) Framing 

            the domains of IT management research: Glimpsing the future through the past (29 -

            50).Cincinnati, OH: Pinnaflex.

Conference Proceedings
Christiaanse, E., & Markus, M.L. (2003). Participation in collaboration electronic

            marketplaces. Proceedings of the 36th Annual Hawaii International Conference on

            System Sciences.

WORD USAGE

The journal has standardized on the following word usage/spelling:

e-mail, lowercase ‘e’ with hyphen, capital ‘E’ and lower-case ‘m’ at start of sentence
e-service, e-business, e-government, etc., lowercase ‘e’ with hyphen, capital ‘E’ at start of sentence
Internet, always capitalized
online, one word, no hyphen, lowercase ‘o’ within sentence, capital ‘O’ at start of sentence
Web, always capitalized
Web site, two words, always uppercase ‘W’

AUTHOR CHECKLIST FOR INITIAL SUBMISSION

For initial submissions to the journal, please follow these instructions:

1.       Send your submission as an e-mail message to the editorial offices at editor@e-sj.org.

2.       Include the following information in your e-mail: (a) a statement as to the category in which you are submitting the paper, i.e., Research, Practice, Outlook, Review, or Response; and (b) a statement that the paper is original, previously unpublished, and currently not under consideration for publication elsewhere.

3.      Format the paper according to the guidelines above and the specifics for the first two pages per the type of paper – Research, Practice, Outlook, Review, or Response.

4.       Attach the submitted paper as an MSWord document (or equivalent format).

AUTHOR CHECKLIST FOR SUBMISSION OF FINAL COPY AFTER ACCEPTANCE OF PAPER

After an article is accepted for publication in the journal, please provide the following directly to the Editor-In-Chief:

1.       Send your accepted article in an e-mail message directly to the Editor-In-Chief.

2.      Attach an electronic copy of the final manuscript in MS Word format (or equivalent), formatted to follow the style guidelines above.

3.      Format the paper according to the guidelines above and the specifics for the first two pages per the type of paper – Research, Practice, Outlook, Review, or Response.

4.      Attach a separate .gif file for each chart that appears in the paper (so that the size and position can be altered by the compositor as needed).

5.      Attach a separate .tif file for each image that appears in the paper that is relatively complex. (To ensure good resolution in the published version, complex images should be scanned at a minimum of 300 dpi grayscale.)

6.      Attach a bio for each author of approximately 100 to 125 words.

7.      Send via fax or snail mail, directly to the Editor-In-Chief, a signed copy of the Copyright Agreement from each author of the article. (Authors may send separately-signed agreements.)

Once the article is assigned to a particular issue for publication, page proofs are sent to the corresponding author. The author will be asked to review the proofs, mark any corrections (which at this point should be minor), and return the proofs within 72 hours of receipt.

The editorial office may do minor editing on papers to ensure consistency in style and word usage.